Shipping policy

 Shipping times

COUNTRY *APPROXIMATE DELIVERY TIME FRAME
United States 5-15 Business days
United Kingdom 5-14 Business days
Canada 5-15 Business days
Australia 5-15 Business days
New Zealand 5-15 Business days
Europe 5-15 Business days
Rest of World 10-20 Business days


1. Order Processing Time: All orders will undergo a brief handling period before shipment, typically taking 1-3 business days.

2. Shipping Notification: Once your order has been shipped, you will receive a notification with comprehensive tracking information to help you monitor your delivery's progress.

3. Order Cancellation: If you wish to cancel your order, it can be done as long as it has not been processed and shipped. Once the order is in the processing phase, cancellation becomes unfeasible.

4. Shipping Address Accuracy: To ensure your order reaches the correct address, please provide accurate shipping information during checkout. We cannot be held responsible for items shipped to incorrect addresses provided by the buyer. In such cases, the buyer will be responsible for any additional shipping fees incurred to redirect the shipment.

5. Customer Support: If you have any other questions or concerns regarding shipping and delivery, please feel free to contact us. We are dedicated to making sure your order arrives on time and in excellent condition.

6. December Delays: Please be aware of possible delays in Eastern European countries, including Romania, Poland, Slovakia, and Georgia, during the month of December.

 

* All shipping times exclude clearance/customs delays

* You will receive a confirmation e-mail with the tracking link once your order ships. Please allow up to 48 hours to receive this shipping confirmation e-mail.

* Please be aware that customs fees in your country are beyond our control.

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