Frequently asked questions

PAYMENTS

Which payment methods do you accept?

Payments in Minimo Bebe is 100% secure. We have secure payment with SSL Encryption.

We accept the following payment methods:

• Internet banking via iDEAL

• Credit cards (Mastercard, Visa, American Express)

• Klarna: Pay afterwards

• PayPal

• Bancontact

• Sofort Banking

• Pay shop

We accept payment from Credit and Debit cards as well as PayPal.

SHIPPING & RETURNS

What are your delivery times?

For more information visit our Shipping and Returns page.

How to return an item?

Can you provide worldwide shipping?

Absolutely! At Minimo Bebe, we are thrilled to offer worldwide shipping for all of our products. Wherever you are located, you can enjoy the convenience of shopping our thoughtfully curated selection of quality baby products and have them delivered right to your doorstep.

Whether you're a parent in the Netherlands, a caregiver in the United States, a family in Asia, or anywhere else around the globe, we are committed to making our products accessible to families worldwide. We understand the importance of reaching out to parents and children everywhere, and our global shipping services allow us to connect with customers from all corners of the world.

Our efficient and reliable shipping process ensures that your orders will be delivered in a timely manner, so you can start enjoying our eco-friendly and stylish products without delay. No matter where you are, you can trust us to bring the essence of Minimo Bebe's love for families and dedication to the environment to your home.

So, whether you're looking for functional baby products that prioritize both your child's well-being and the planet's, or you simply want to experience the joy of parenthood with Minimo Bebe's quality items, rest assured that we offer worldwide shipping to make it all possible for you. Join us in our mission to create a happy and sustainable parenting experience, no matter where you are in the world.

MY ORDER

How to track my order?

You can track your order once it has been shipped by clicking here.

How can I cancel my order?

You can cancel your order, but please note that this can only be done before we initiate the delivery process. If your order has not yet been shipped, you can easily cancel it by contacting our customer support team or through your online account. However, if the order is already on its way, you will need to wait for it to be delivered and then initiate the return process if you still wish to cancel it. Our return process is straightforward and designed to ensure your satisfaction. Please feel free to reach out to our friendly customer service representatives if you have any questions or need assistance with canceling or returning your order.

What if I receive the wrong product?

Please don't hesitate to reach out to us by sending an email to support@minimobebe.com. We will promptly address and resolve this matter for you.

Do you offer exchanges for faulty items?

If you receive a faulty product please contact us to start the return process.